Last Updated · November 19, 2025

Terms & Conditions

These terms govern purchases, custom orders, and website usage for Nidhi Jewellers patrons. By visiting our boutique or digital platforms, you agree to the conditions below.

Orders & Payments

• Prices include prevailing GST and hallmarking charges.
• Advance of 30% is required for bespoke commissions; balance payable upon delivery.
• Payments accepted via UPI, bank transfer, major cards, and approved financing partners.

Delivery & Pickup

Domestic shipping is insured and trackable. International delivery is handled through partnered logistics with applicable duties borne by the buyer. Store pickups require invoice and valid ID proof.

Returns & Exchange

• Ready-to-wear jewellery can be exchanged within 7 days if unused and accompanied by original invoice/certification.
• Bespoke or engraved items are non-returnable once delivered.
• Any manufacturing concerns must be reported within 48 hours for complimentary inspection.

Authenticity & Warranty

Every piece is BIS hallmarked with diamond certifications from reputed labs. Craftsmanship warranty covers polishing, resizing, clasp adjustments, and stone tightening for one year.

Intellectual Property

All brand assets, photography, copy, and website content belong to Nidhi Jewellers and may not be reproduced without written consent.

Limitation of Liability

We are not liable for indirect or incidental damages arising from delayed deliveries, courier mishandling, or third-party service outages beyond our reasonable control.

Contact

For clarifications, email contact@nidhijewellery.shop or call 9398323522. Disputes fall under the jurisdiction of Andhra Pradesh courts.

Communication Consent

By accepting these Terms & Conditions you expressly consent to our collection and use of your personal data, specifically your phone number, for the purpose of contacting you through phone calls, IVR and RCS messaging. These calls and messages may be made to remind you of relevant updates, activities, or information regarding your account, as well as to inform you about new offers, promotions, or updates related to our platform and services. You acknowledge and agree that we may use your phone number to provide these communications and understand that this is a necessary part of your engagement with our platform. You may opt out of receiving such communications at any time by contacting our support team or following the opt-out instructions provided in any communication. However, opting out of promotional calls will not affect non-promotional or service-related communications that are essential to your use of the platform.